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25 SEPTEMBER 2008

Online patron portico sitting room service providers firmly in the driving stool of their road and rail set of connections
Section of ntl:Telewest Production Service Giver patrons pre-registered to use the portico within a week of the service departure live
The automated pricing gizmo offers truth toll of 95 , the only selling to offer this declaration to clients

ntl:Telewest Business, the provider of road and rail set of connections navy and set of connections connectivity to service providers, carriers and structure integrators, today launched an online patron portico to give patrons complete control over their next age group communiqu needs. Designed to place service providers firmly in the driving seat, patrons can order new services, receive instant quotes, carry out set of connections possibility assessments and right to use key credentials within a few clicks.

Launched over two phases, service providers spirit now be able to purchase Leased Lines, Ethernet Extensions and National Ethernet navy using the patron portal. The second phase, which spirit be released in the New Year, spirit incorporate navy such as billing, burden management, spot management, service news and online road and rail set of connections with report managers. Although many of these skin texture are available to patrons already, the portico advance spirit consolidate best practice through a single line and across the merchandise portfolio. A sector of existing patrons have already registered to use the portal, demonstrating the demand for more flexible control over communiqu services.

Currently the production is taking up to 48 hours to course a pricing quote, but the new portal, using an automated counter peak application, spirit give service providers instant quotes, backed up by an automated possibility study which ensures the portico provides a 95 truth speed which is unprecedented in the industry. This enables them to make work critical decisions faster.

Joel Stradling, Senior Analyst, Production Telecom Armed forces Europe, Current Psychotherapy commented, This is a positive trimming to the ntl:Telewest Production wholesale Ethernet portfolio, as it empowers carter and ISP trade to accurately outlay tag and order new Ethernet navy via a convenient online tool. Extending browser-based gear to the patron plane is one of the selling criteria that can differentiate an Ethernet assortment in the UK market, and ntl:Telewest Production continued heart on this locale ultimately gives its end-users greater value.

A patron portico line has been available for National Ethernet navy since 2007 and during this instant ntl:Telewest Production has seen a 400 percent increase in order inquiries. Deploying the portico across more navy spirit significantly enhance ntl:Telewest Production competence to knob in-bound enquiries and give greater insight into where it wins and loses business. This spirit enable the selling to be more competitive and flexible to fine air navy for its trade accordingly.

Stephen Beynon Administration Chief of ntl:Telewest Production said, In today s fast moving road and rail set of connections world, organisations need to be able to make informed decisions quickly. So when we first set out to develop the patron portal, it not only had to offer choice, plasticity and usability but also act as a outlay contrast gizmo for trade to evaluate the speech marks life form offered.

The patron portico lets organisations chart their communiqu desires on their own terms. The pointer we received from our trade who trialled the portico has been evidence to the victory of ntl:Telewest Production patron focused ethos. The years of off the hanger one range hysterics all telecoms are numbered

As the patron portico can course standard needs automatically, report managing and pricing teams can respond even faster to special needs and multi-site opportunities, thereby providing trade with the best capability and service. The patron portico chains ntl:Telewest Production unique Telecoms 2.0 project which combines its Next Age group Complex NGN capabilities with capability to help patrons unlock the full potential of next age group communications.


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